Effective Listening
The late Jerold Panas, the dean of fundraising in the United States, once gave the following reminders about the power of listening.
Is the ultimate mark of respect you can pay a person.
Puts the other person in the spotlight.
Is the heart and soul of engaging a person.
Makes you an outstanding conversationalist.
Allows the other person to gain ownership.
Demonstrates your thoughtfulness.
Is the basis for a true partnership.
Is a skill that can be learned.
Turns an objection into advocacy.
Provides giving clues.
Is the springboard to securing the gift.
Is the key to renewing the gift.
Helps you learn something new.
Can turn a negative into a positive reaction.
Enables you to develop a strategy.
Is the most important element in being empathetic.
Ensures your success.